Support Center

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Support Center

Tutorials

Tutorials

Tutorials & Guides that will teach you how to better use your ApprentiScope account.

How to Submit a Journal Entry

Partner Management

How to Add a Logo to an Employer Profile

Occupation Management

How to Create a Program/Occupation

How Occupation Ownership Works in ApprentiScope

The Competency-Based Lifecycle

How to Create Employer Versions of your Occupations

How to create Occupation Templates

How to Enter Work & Educational Requirements for a Program (including OJT & RTI)

How do I delete an occupation?

How to Change Default Evaluation Scales for Pre-Set Competency Evaluations

How to Create Test Accounts so I can see what my users see?

How to Edit OJT & RTI Requirements for a Program

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User Management

Understanding ApprentiScope Participant Accounts & How to Create Them

How to Introduce Participants to ApprentiScope Prior to Giving Them Platform Access (Email Templates)

How to Invite Participants to Create their own Authenticated Accounts

How to Invite Participants to Create Authenticated ApprentiScope Accounts Using Public Links

How to Create Managed ApprentiScope Accounts for Participants

How to Create Managed Accounts for Participants & Add Profile & Demographic Data with 1 Process

How to Convert Managed Participant Accounts to Authenticated Accounts

How to Delete or Resend an Invitation to ApprentiScope?

How to Deactivate or Delete a user

How to Update Multiple Participant Records Simultaneously Using Batch Actions

How to Batch Edit Apprentice Information

How to Input or Edit Apprentice Information

How do I assign a Supervisor to an Apprentice(s)

How to Edit Apprentice Statuses

How to Change an Apprentice's Employer

How to Find Completed/Exited Apprentices

How to Move an Apprentice to a New Occupation and Transfer Progress

How to Create & Edit Apprentice Cohorts

How to Add Partner Organizations & Create Partner User ApprentiScope Accounts

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Settings & Permissions

Permissions Overview

ApprentiScope Account & User Types

How to enable Time Cards

How to add custom Privacy Disclosures

How to Allow Supervisors to Self-Select their Apprentices (video)

How to create Permission Groups

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Time Tracking

How to Review, Modify, & Approve Participants' On-the-Job Training (OJT) Submissions

How to Edit an Apprentices OJT & RTI Submissions

How to Submit Past OJT/RTI Hours for Individual Participants (Batch Import)

How to Batch Submit Past OJT/RTI Hours for Multiple Apprentices

How to Submit On-the-Job (OJT) & Related Technical Instruction (RTI) Hours on Behalf of Apprentices

How to Batch Upload OJT/RTI Hours

How to Edit or Delete OJT Submissions

How to Remind Apprentices to Submit OJT Hours

See more

Performance Evaluations

How to Create Custom Evaluations

How to Conduct Competency Evaluations for Participants

How to conduct a Behavioral Evaluation

How to Conduct a Custom Performance Evaluation as a Mentor or Supervisor

How to Complete an Evaluation as an Apprentice

How to Review Performance Evaluations Completed by your Administrator, Supervisor, or Mentor

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Wage Management

How to Set Program Wage Schedules

How to Approve Wage Increases for Apprentices

Case Management & Communications

How to Use Internal Case Management on ApprentiScope

How to Create Reminders for Individual Apprentices

How to Schedule Automated Recurring Reminders

How to Create a Task for an Individual Apprentice or Applicant in ApprentiScope

How to Batch Create a Task or Reminder for Multiple Participants or Applicants (Actions)

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File Management

How Apprentices Can Upload Files

RAPIDS & SAA Compliance

RAPIDS Validation Rules

How to Batch Upload RAPIDS Data

How to Generate a RAPIDS Apprentice Registration Report

How to Generate Automated Apprentice Agreements with Integrated E-Signatures

How to generate USDOL Voluntary Disability Disclosures

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Reporting

How to Generate Standard OJT & RTI-Related Reports

How to Create a Custom Report

How to Re-Format Excel Columns to Allow Zip Codes with Leading Zeroes

How to preserve text formatting in CSV files

Recruitment & Applicants

ApprentiScope Recruitment Overview

How to Create a Public Link to Recruit & Track Program Applicants on ApprentiScope

How to make your Job Postings discoverable on ApprentiScope Jobs

Search Applicants by Prerequisite

How to create an Applicant Checklist (Prerequisites)

How to Use Sponsor-Lead recruitment on ApprentiScope?

How do I complete my application checklist?

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Grant Management

Tracking Grants in ApprentiScope

How to generate WIPS reports

How to Batch Upload PIRL Data

How to Capture Grant & Supplemental Data During Applicant & Apprentice Onboarding