Learn how to find inactive participants. This include those whose status has been changed to completed, suspended,or cancelled.
User Types: Regulators, Sponsors, Employer Administrators
- Note: Deactivated accounts can be managed and their status can be changed back to Active.
Step 1: Navigate to Participants and the type you are interested in - apprentices, pre-apprentices, youth apprentices, or learners.
Step 2: Click the Filters button OR Active button depending on your dashboard view.
Step 3: Filter by Status, selecting the inactive group you need, and click Submit or click Active and select the group you need.
- Once submitted, a list of the appropriate inactive participants will appear in a list form. You can then manage them just as you would an active participant.
