Support Center

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Support Center

Getting Started

Getting Started

Get acquainted with your new ApprentiScope account.

How to Add Demographic Data from Participant Accounts

How to Submit, Edit, and Delete OJT & RTI Hours (for participants/apprentices)

User Guides

Applicant User Guide

Apprentice User Guide

Mentor User Guide

Supervisor User Guide

Employer Administrator User Guide

Provider User Guide

Sponsor User Guide

Regulator User Guide

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Account Set-Up

How to Change Your Email

How to reset your password

How to change your password

What do I do if my password reset link is expired?

How to install ApprentiScope on iOS

How to install ApprentiScope on Android

How to setup Two-Factor Authentication

How to Setup Single Sign-On (SSO)

How do I control which notifications I receive?

How to Enable SMS Notifications

Common Login Issues

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