Mentor User Guide

Learn how to use your Mentor account.


Mentor user accounts can track apprentice progress within their occupation, engage with apprentices via journal entries, and submit performance evaluations. In the following pages, we will walk you through each feature of your Mentor account and how to use them.

If you have any questions about this guide, please contact us by submitting a Support Ticket.



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The Dashboard provides an at-a-glance overview of your apprentices. The first card, Apprentices, shows you a summary of your apprentices and their overall progress toward their occupation’s term. The next card, Unread Journals, displays the most recent journal entries that your apprentices have submitted to you. And finally, you have a summary of your occupation and employer information.





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Clicking on the bell icon in the top toolbar will reveal your notifications menu. Notifications provide you with a short summary of what has happened while you were away. To view a notification’s content, simply click on it. You can also delete it by clicking the X button on the right-hand side.




Account Menu

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Located in the top right corner of your screen, the Account Menu is where you can view your account information, submit a Feature Request, visit our Support Center, and sign out of your ApprentiScope account.





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If you need help with your account, you can click the Help button and visit our Support Center, submit a Support Ticket, or even Schedule a Training Session.







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The Profile page is accessible by opening your Account Menu and clicking on the first item labeled My Account. Here you’ll find an overview of the information associated with your account as well as the ability to change your email address and phone number. To do so, click the Edit button in the upper right.




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The Account tab is where you can verify your email, enable two-factor authentication, change your password, and update your profile picture.




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You can connect various accounts to your ApprentiScope platform on the Integrations tab. We're always adding more, but the one shown here, Skype, allows you to video chat with apprentices directly from your account. Simply click Connect to set it up!




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On the Settings tab, you can adjust the look and feel of your account by toggling on Dark mode. You can also customize the notifications that you receive.



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On your Apprentices page, you can view a list of your apprentices and their overall progress. For more details on each apprentice, click on their name to visit their profile.

Within their profile, you can view/edit hour submissions, add grades, create tasks, document case-related items, and run apprentice-related reports.




From within each apprentice profile, you can submit OJT and RTI hours on behalf of the apprentice (if your Sponsoring organization has enabled this permission) by clicking on the blue plus button, selecting a day on the calendar, entering the hours, and clicking Submit.

You can view, approve & edit submissions made by apprentices by clicking the blue Summary button on their profile.

You can approve submissions from this page, or click on the submissions to edit them prior to approval.



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On the Journals page, you can view all of the journals your apprentices have submitted to you ordered by the date they were created. To view the journal in more detail or leave comments on them, simply click on the journal. That will take you to the Journal Details page, where you can send messages to your apprentices.


Performance Evaluations

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On your Performance page, you can complete competency, behavioral, and custom evaluations (if applicable) of your apprentices. Simply select the appropriate sub-tab and click Start/Select Evaluation for whichever apprentice you want to evaluate.



Have questions or need additional training? Book a time with our team here