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How to Remind Apprentices to Submit OJT Hours

Learn how to use pre-set reminders to remind participants to submit OJT hours for a given time period.

User Types: Regulators, Sponsors, Employer Administrators, Supervisors, Mentors, & RTI Providers

Notes: 

  • All user types above may not be given access to the functionality.  If you do not see the function you need, please contact your program administrator.  
  • If you'd like to send more specific communications to participant(s), see Overview: Case Management & Communications.

Step 1: Navigate to Activities on the blue navigation bar and select Work Summary or Navigate directly to Work Summary.

  • Employer administrators will need to navigate to APPRENTICES and then select Work Summary.

Step 2: Check/Set the Submission Time Period 

  • The submission status show in the list below will be based on the time period you set.
  • By default, the time period is set for the current week.  You can select week or month using the down arrow icon and use the < > buttons to set the specific week or month to review.

  • Participants who have not submitted hours for your selected period will show "0 submissions" under the OJT submissions column.  There will be a gray REMIND> button to the far right of their information.  

Step 3: Click the Gray REMIND> Button to Send a Reminder Email

  • If the gray REMIND> is grayed out, the apprentice cannot receive reminders because they have not been given access to ApprentiScope and therefore cannot submit their own hours. 
  • The reminder email will be similar to the one below and will reference the specific "week" or "month"  date range you set.

  • Anytime you send a reminder using the REMIND button, a record of it will  appear on the participant's CASE tab in the Notes section.  

 

If you have questions or need help, please submit a Support Ticket here