Learn how to use pre-set reminders for apprentices to submit their OJT hours.
This article shows how to use pre-set reminders to remind an apprentice if they have not submitted on-the-job training (OJT) during a specific date range.
If you'd like to send a more specific reminder to an individual apprentice, see How to Create Reminders for Individual Apprentices.
Step 1: Sponsors & Administrators - Go to Apprentices > Work Summary
Step 1: Supervisors & Mentors - Go to Work Summary
Sponsor & Administrator View Supervisor & Mentor View
Note: Supervisors and mentors have a slightly different screen view but the process remains the same.
Step 2: Check the Submission Time Period & Apprentice List on the Work Summary Page
By default, the time period is set for the current week. You can select week or month using the down arrow icon and use the < > buttons to set the specific week or month to review.
Note: The Verify Hours button is NOT used to review or approve apprentice hours.
Apprentices who have not submitted hours for your selected period will show "0 submissions" under the OJT submissions column. There will be a gray REMIND> button to the far right of their information.
Step 3: Click the Gray REMIND> Button to Send a Reminder Email
If the gray REMIND> is grayed out, the apprentice cannot receive reminders because they have not been given access to the platform
The emails will be similar to the one below and will reference "week" or "month" depending on the date range you set.
Anytime you send a reminder using the REMIND button, a new NOTE appears on the apprentice's CASE tab under Notes (see below). Any sponsor or employer who has access to this apprentice's record will have access to this note.
