Figure out common login issues.
1. Incorrect Email or Password
The most common problem users encounter when trying to login to their ApprentiScope account is using the wrong email or password. Make sure you are using the correct email and password associated with your ApprentiScope account. If you've forgotten your password, you can reset it by following the guide linked below.
Learn how to reset your password
2. Account Deactivated
If you're seeing an error message when logging in that says your account was deactivated, this is likely due to an administrator at your company updating your status to one that prevents login. These statuses include Suspended, Completed, and Cancelled. To inquire about your account status, please contact your company administrator. If this isn't the case, please submit a ticket to our Customer Support team using the link below.