Learn how to determine the appropriate user type for your Apprentiscope participants, partners, and providers.
User type determines a user's level of platform access & permissions. For each client, an executive “owns” the platform and possesses complete access and functionality. The executive’s official user type varies based on the contract type:
- Executives for regulator contracts are regulator users.
- Executives for sponsor contracts are sponsor users.
- Executives for employer contracts are employer-administrator users.
User types cannot be set above the contract type (ex. regulator users cannot exist for sponsor contracts). Executives generally determine the appropriate user type for all other users based on the primary platform function(s) they will need to if/when authenticated.
Regulator Users - Are always executive-level users with full control over all other user types.
Sponsor Users - For a sponsor account, this is the executive-level user. If a sponsor user falls under a regulator account, they only have access to & control over the programs they sponsor or serve as intermediaries for.
Employer Users (3 options)
Administrators - For an employer account, this is the executive-level user. If they fall under a regulator or sponsor account, administrators will only have access to & control over programs they own, all participants whose program training is provided by their company. and all other employer users within their organization.
Supervisors - Work for a single employer and are assigned to specific participants within that employer's program. They only have access to their assigned participants and have more limited platform permissions than administrators.
Mentors - Work for a single employer and are assigned to specific program(s) offered by that employer. They have access to all participants within that program(s) and more limited permissions than administrators.
When assigning employer user types, we recommend considering: a) the management hierarchy at each employer, and 2) the willingness & ability for various personnel to engage with the platform. Administrator is usually the best type for those who manage the full program & company personnel. Supervisors generally work regularly with participants. Mentors are available to assist participants but generally do not do so on a daily basis.
Providers - Are assigned to participants who will receive their instruction. They have access to only those participants and more limited control than sponsor or employer users.
Apprentices - Currently include all program participants - apprentices, youth apprentices, pre-apprentices, & learners. They have access to only their individual account and have limited platform functionality.
Applicants - Individuals who have applied to a program thru an ApprentiScope link or needs to be added to ApprentiScope just for tracking purposes. They have access to only their individual account and the most limited platform functionality.
Contact your Customer Success Manage for any assistance determining the most appropriate user types for your participants, partners, or providers.
User Type Default Permissions
To view the default permissions related to each user type and edit them, click the Settings (gear) icon on your platform and then click the user type you'd like to review. A blue toggle switch means that permissions is turned on.
