How to deactivate/delete a user

Learn how to deactivate/delete users who are no longer relevant to your organization.


Note: this is only possible for Administrator, Sponsor, and Regulator user accounts

1. Navigate to your User Management page


Sponsor User Management

2. Hover over the user you'd like to deactivate/delete & click on the three vertical dots


User Management Deactivate

3. Click Deactivate/Delete User


Deactivate User Menu