What happens if I surpass my allocated apprentice seats?

Read below to learn more about how ApprentiScope handles seat overages.

User Types: Regulators, Sponsors & Employer Administrators

Apprentice Seat Count

  • Every ApprentiScope customer has an allocated number of ApprentiScope seats dedicated to apprentice users. 
  • Once you have exceeded your apprentice seat count, the following will occur: 
    1. We will request a meeting to discuss the seat overage and help you plan for continued growth
    2. We will help you choose a seat tier that best fits your needs
    3. We will send you a prorated invoice based on the change  

Prorated Invoice

  • ApprentiScope will credit your account with your existing contract value and re-invoice you for the difference.
  • If we are unable to get in touch with you, we will choose the next highest seat tier and issue an invoice to be paid on Net 30 terms. 

Avoid Seat Overage

  • Read this support article to learn more about how to manage your apprentice user seats. 

 

If you have questions or need help, please submit a Support Ticket here