When to Contact ApprentiScope Support
Before submitting a support ticket, review the guidance below to determine the best point of contact for your question or issue.
🚀 For the fastest assistance, questions about applications, hiring decisions, wages, program requirements, participant records, and other program-specific matters should be directed to the organization administering the application process or apprenticeship program.
Applicants
Contact the organization managing the application process for questions about:
- Application status or next steps
- Interviews
- Hiring decisions
- Wages, pay, or benefits
- Missing application steps or required documents
- Account setup, access, or invitation status
Apprentices, Mentors, Supervisors, Instructors, and Other Participants
Contact your employer, sponsor, union, training provider, program administrator, or other program contact for questions about:- Account status, access, or program invitations
- Profile information or records
- Assignments, permissions, or visibility
- Program enrollment or requirements
- OJT, RTI, coursework, evaluations, or approvals
- Documents or signatures
Contact ApprentiScope Support If:
- You receive an error message
- A page fails to load
- A feature is not working as expected
- You encounter unexpected behavior while using ApprentiScope
Other Helpful Articles
Submit a Support Ticket
If you are experiencing a technical issue within ApprentiScope, submit a Support Ticket and our team will be happy to help.